Contact support
Email support@latted.com, or open Support Chat while signed in to Latted.
Include the project or run ID, what you expected, the error message, and when it happened. Never send passwords, API keys, access tokens, or verification codes.
Connected AI assistants
Read the MCP connection guide for setup, permissions, file inputs, and troubleshooting.
To revoke an assistant's access, open Settings → Integrations → AI assistants. Submitted provider work may still finish and incur charges after revocation.
Files and references sent through this connection are copied into Latted workspace storage for jobs, retries, and imports. Inputs, prompts, job history, and generated outputs remain after processing. Revoking the connection stops future access but does not delete stored data. Contact support@latted.com to request deletion.
Privacy and data requests
For deletion requests, identify your workspace and the inputs, projects, or runs you want removed. We will verify your authority and confirm the requested scope and any applicable retention limits. Revocation and deletion are separate actions.
See our Privacy Policy and Terms of Service.